Design Center Leader | Design Sales Leader - Marlton, New Jersey
We are actively seeking an experienced professional to drive a successful interior design, custom soft fashions, and retail furnishings business with deep American roots and a talented team of professional Interior Designers.

This is a role best suited for the person who leads by example, embraces new opportunities, is supportive and recognizes the contributions of others. They work quickly to react in pivotal moments, put clients first, and work hard - every day. Our brand is based on our reputation for service, and so we strive for the highest quality and embrace the entrepreneurial spirit. The ideal candidate has confidence to empower others to do their best, to strategize with a growth mindset, and make fair and thoughtful decisions.

QUALIFICATIONS
Experience/ Education:
Proven background in driving sales in service-based, relationship business. Broad knowledge of design and effective sales techniques essential. Multi-unit a plus, supervisory experience required.

Bachelor's Degree or equivalent with a minimum of five (5) years of experience or High School diploma or equivalent with a minimum of ten (10) years of progressive relevant work experience and practical interior design experience, or a combination of both.

Other Requirements:
An entrepreneurial attitude and approach with strong communication and organizational skills. This position requires team leadership and the ability to manage the design process including the ability to review and provide feedback on projects using technical and creative skills in color and space planning.

Demonstrated ability to practice residential interior design. Ability to train and coach to design, product knowledge, sales performance and customer service. Role requires working weekends and some holidays. Position requires a valid driver's license, except in limited circumstances in which the associate can establish to the Company's satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.

GENERAL OBJECTIVES

Primarily responsible to lead a team of entrepreneurial interior designers and operate a retail design center. Includes management, development, training, and motivation of the team while maintaining a high level of customer contact and achieving sales goals.

Actively coach associates to raise professionalism of the design services and assist with developing business plans with the designers to increase market reach and revenue. Partner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfaction. Hold design teams accountable to attain goals.

SPECIFIC RESPONSIBILITIES

• Responsible for the overall responsibility of the retail design center.
• Follow Ethan Allen's Leadership Principles including implementing change initiatives and developing successful relationships with their team. Hold team accountable through leadership and coaching to meet or exceed established sales goals and benchmarks.
• Drive new business and increase sales with grassroots marketing initiatives, including but not limited to, partnering with local businesses, developing the Trade business including Preferred Partners, as well as using social media, blogs, on-line forums and other digital channels for on-line interactions, connection and local marketing.
• Perform all functions necessary for the development of written business,
• Review P&L statements monthly with Market Leadership.
• Develop and participate in community programs in your local market to increase exposure and awareness for Ethan Allen in your local community.
• Complete performance appraisals in accordance with company policy.
• Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, and discrimination and/or retaliation.
• Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and the protection of company assets.
• Implement company policies and procedures. Monitor compliance while holding the team accountable for compliance.
• Provide training sessions for the design center as well as participate in corporately sponsored training sessions to assist in developing your team and business.
• Goal setting monthly and quarterly with all designers within the design center.
• Contribute ideas and suggestions for changes and improvements in policy affecting design center growth.
• Participate and ensure proper reconciliation of inventories as conducted and reported.
• Propose innovative strategies that support growth and improvement of the business.
• Perform any other duties as required.

Please note this position is NOT virtual or hybrid. This is a live, hands-on showroom position in Evesham Township, New Jersey located in Marlton Square on Route 73 South. Weekends and some holidays are required, but we place value on work-life balance. Our Design Centers are open to the general public from 9:30am to 6:00pm Monday through Saturday, and 11:30am to 5:00pm each Sunday.

Meet the team at

• Marlton NJ - 555, 300 Route 73 South, Marlton, New Jersey, United States of America