Act as liaison between Developers, QA, Business and Systems Analysts and project management groups Coordinate with individuals and teams to gather requirements within the OCIO IT organization Understand and communicate SMART Team capabilities and offerings to external parties Build relationships with internal and external UHG partners Assist in creation of effective inter

Collaborate with the Enterprise Architect or SME to understand the existing process/workflow in detail Work with Business/Systems Analysts to understand the Business requirements, and create the corresponding blueprint for implementing the solution or the components of a new system Detailed analysis on the System, Data and impacted API's Review, understand and make decisi

Supports complex employer groups with 1000+ subscribers, generally within specific geographic areas Extensive analysis and interpretation of complex healthplan performance analytics from multiple data sources Synthesize complex datasets to understand risk and opportunity of proposed/implemented solutions in support of both short and long term customer strategic needs Quan

Accountable for customer (employer) loyalty and satisfaction, as measured by survey results and persistency Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to these customers Establish, cultivate and manage relationships with consultants and brokers, recognizing the value they br